CRM in Lean Manufacturing – The Playbook Chapter 1

CRM in Lean Manufacturing – The Playbook Chapter 1

Fierce global competition, technological change and increasingly disloyal customers present manufacturers with an intimidating set of challenges.

That’s why we’ve created our playbook “CRM in Lean Manufacturing” as a manufacturer’s survival guide for the 21st century. We reveal how CRM drives businesses toward greater customer satisfaction, improved productivity and cross-departmental operational excellence.

In chapter one we cover:

  • The digitization of the industry (or Industry 4.0)
  • The impact of cheap foreign imports vs. just in time delivery
  • Shifts in treating business customers like individual consumers
  • Roadblocks to digital reform

I'd like to receive this eBook

 

Verification

 

Subscribe to our newsletter
Sign up here to get the latest updates from our website delivered directly to your inbox!
We hate spam. Your email address will not be shared with anyone else.