Maximizer CRM Datasheets

Discover the benefits and capabilities of Maximizer CRM solutions and services. Download relevant datasheets and learn all about Maximizer CRM editions, features and how Maximizer can help you and your business improve performance, reduce cost and increase revenue. Find datasheets, brochures and role-based relevant materials.

Maximizer CRM 2017 Overview
Maximizer CRM 2017 is designed to help businesses use their CRM application as a system of engagement that manages the entire customer lifecycle, from acquisition through retention and expansion. The 2017 edition features innovative automations, enhanced business process configuration, expanded API infrastructure and a userfriendly design that helps organizations deliver exceptional service at every stage along the customer journey.

Maximizer CRM 2017 New Features & Functionality

  • Productivity Boosting Automations – Eliminate manual and repetitive task through auto updates and calculations, set unique business processes for each customer segment
  • Engaging User Experience – New calendar and appointment setting capabilities, clear module identification and modern colours, fonts and icons
  • Expanded API Infrastructure – Helping you connect with thousands of applications that provide deeper customer insight


17 reasons to choose Maximizer CRM 2017

  1. Your success is our success
    Every Maximizer and Certified Solution Provider team member is committed to helping you achieve CRM and business success.
  2. Flexible deployment options
    Choose cloud or on-premise subscription.
  3. Data security
    Your data is secure in our world-class tier IV data centres or in a data centre of your choice.
  4. Rapid deployment
    Installation support and customized training gets you up and running fast.
  5. Easy access support users rave about
    “Customer service is superb”.
    Need we say more?
  6. Integration with Outlook
    Add new contacts and set up sales opportunities and tasks in Maximizer from within Outlook.
  7. Configurable
    Add unlimited fields to match your unique business needs.
  8. Low TCO & fast ROI
    Reap big benefits by building deep customer relationships that lead to more sales.
  9. API infrastructure
    Connect with thousands of applications that deliver greater insight into customer behaviour.
  10. Centralisation of customer data
    87% of EMEA customers rated data centralisation as #1 benefit of Maximizer CRM.
  11. Increased visibility
    69% of EMEA customers rated visibility of communications and activities as #2 benefit of Maximizer CRM.
  12. Deep customer insight
    The two-pane, multi-tab display highlights important information with drill down for more details.
  13. Enhanced productivity
    Say goodbye to manual and repetitive tasks.
  14. Improved customer segmentation
    50% of EMEA customers rated segmentation as #5 benefit of Maximizer CRM.
  15. Multiple business processes
    Set them up to match customer segments and lifecycle stages.
  16. Integration with marketing automation
    Keep marketing campaign data and contacts in sync, and view campaigns results right from within Maximizer CRM.
  17. Anywhere, anytime access
    Easily access and update information from your mobile phone or other device.
Maximizer CRM 12 Summer 2013 Overview
  A comprehensive look at Maximizer Software’s latest CRM solutions

Key Improvements:

  • Account and contact management
  • Task management and automation
  • Sales force automation
  • Sales forecasting
  • Marketing automation
  • Email marketing
  • Customer service management
  • Business Intelligence
  • Microsoft Office® integration
  • Outlook® & Exchange® synchronisation
  • Workflow automation
  • Partner relationship management
  • Time management
  • Accounting integration & eBusiness
  • Deployment: cloud and onpremise
  • Access options: Windows desktop, internet Browser, remote synchronisation & Mobile devices such as smartphones and tablets (e.g. iPad®)
  • LinkedIn® integration
  • HubSpot integration.


The highlights of what’s new in Maximizer CRM 12 Summer 2013
   The Summer 2013 release of Maximizer CRM 12 continues our commitment to deliver simple to use CRM to ensure your business can attract, engage, succeed… anywhere, anytime.

Key Features:

  • Account and contact management
  • LinkedIn® integration
  • Time management iCalendar® integration
  • Task management and automation
  • Sales force automation & forecasting
  • Marketing campaign automation & management
  • Customer service management
  • Microsoft Office® integration
  • Microsoft Outlook® & Exchange® synchronisation
  • Business intelligence
  • Workflow automation
  • Partner relationship management
  • Access options: mobile devices, Web, Windows desktop, remote synchronisation
  • HubSpot integration.
Compare versions with Maximizer CRM 12: Summer 2013
  The Summer release of Maximizer CRM 12 continues to build on the theme of enhanced performance, usability and productivity while maintaining Maximizer’s position in the market as a simple and easy to use CRM for small to medium businesses and enterprise organisations.

Key Improvements:

  • Mobile access
  • Sales
  • Marketing
  • Customer service
  • Business productivity
  • Customisation
  • Usability
  • Microsoft® integration
  • Workflow Automation
  • HubSpot Integration.
Maximizer Summer 2013 system requirements
   A typical Maximizer implementation consists of a server and one or more workstations. The hardware and software requirements for each type of Maximizer installation are listed in the following tables.

Which deployment option?
   Maximizer’s deployment options provide you with the range of choice you need in order to be treated as a unique business with unique needs.

Key Benefits
Cloud based CRM

  • Low intitial investment
  • No maintenance
  • No in-house IT expertise
  • Quick to implement
  • Constant use of latest software

On-premise CRM

  • Low total cost of ownership
  • Highly customisable
  • Ability to integrate with other software
  • Offline access
What is cloud computing?
   Cloud computing is the latest way to work with and store your business data and is being hailed as the next big trend. This is highly understandable when you learn exactly what cloud computing is and how it can benefit your business.

Key Benefits

  • Low initial investment
  • Reduced IT overheads
  • Highly flexible working
  • Smoother service
  • No hassle IT maintenance
All access options
   Access Maximizer CRM when and where you need it

Key Features:
Account and contact management
LinkedIn integration
Time management iCalendar® integration
Task management and automation
Sales force automation & forecasting
Marketing campaign automation & manage ment
Customer service management
Microsoft Office® integration
Outlook & Exchange synchronisation
Business intelligence
Workflow automation
Partner relationship management
Access options: mobile devices, Web, Windows desktop, remote synchronisation.

Maximizer CRM Group Edition
   Full featured and affordable CRM for small to medium sized enterprises

Maximizer CRM Group Edition is a full-featured CRM software solution that enables teams of up to ten users to work together to attract more prospects, win new customers and improve customer satisfaction.

Group Edition has all the sales, marketing and customer service features to help teams effectively sell to, market to and service customers. It features account and contact managements, sales opportunity management and forecasting, marketing automation (including built-in email marketing) and customer service and support management. Group Edition now offers all the access options: Windows desktop, remote synchronisation, web, and mobile access so you can utilise your CRM solution – anywhere, any time.

Maximizer CRM Enterprise Edition
   Innovative and sophisticated CRM for medium to large organisations

Today’s demanding medium to large sized businesses are challenged with competing in a fierce market against tough counterparts. Having more sophisticated processes and automation is critical in empowering teams to collaborate efficiency, allowing them to create the kind of customer loyalty you need for sustained growth.

Maximizer CRM Entrepreneur Edition
   Simple, effective and affordable contact management

Building on a track record of more than 25 years success, Maximizer CRM 12 Entrepreneur Edition provides simple and accessible contact management software for individuals. Entrepreneur Edition enables you to access critical information, from the office or on the road, to target the right prospects, build customer loyalty and increase sales.

CRM for Customer Service and Support
   Maximize satisfaction. Drive repeat business

Servicing customers effectively is a key component in growing your business through loyal, repeat buyers. Whether it’s answering a question, resolving an issue, or modifying a product to meet user needs, customer satisfaction levels are critical to your bottom line. Maximizer CRM provides an integrated platform for you and your staff to access and update information efficiently to resolve issues, and for managers to optimize resources, maximise productivity and increase customer satisfaction.

Key Benefits:

  • Provide customer service staff with the tools they need to help customers quickly
  • Get visibility into customer inquiries and satisfaction to guide staff resources
  • Foster long-term customer relationships and streamlined processes for resolving issues
  • Reduce workload by automating processes and providing web-based self service.

Maximizer CRM’s built-in Customer Service module enables managers and their teams to effectively service customers by accessing and sharing information across Sales, Marketing and Customer Service & Support.

CRM for Business Intelligence
   Real-time visibility into your business

Strategise effectively and make informed business decisions with timely, accurate insight into your organisation. Maximizer CRM 12 Summer 2013 delivers real-time visibility and actionable insights through robust business intelligence right out of the box. It provides managers and executives with critical sales, marketing and customer service information at a glance.

Key Features

  • Real-time information on what matters to you and your business
  • Fully customisable dashboard indicators
  • Indepth reporting with Crystal1 Reports and Microsoft SRSS
  • Over 175 built-in standard report templates
  • Drill into information via reports and dashboards
  • Use one-click integration with Excel to conduct further analysis.
CRM for Sales
   Increase productivity and sales effectiveness to optimise opportunities and drive revenue

From quote to close, sales executives and frontline sales professionals face the challenge of higher customer and prospect demands, greater competition and economic uncertainties. Gain the edge over your competitors and equip your team with an impactful sales force automation solution that provides unparalleled access to critical customer information and performance insight – when and wherever you need it – at your desk, from home, or while on the road.

CRM for Marketing
   Create, attract, retain and delight customers, profitably

Maximizer’s built-in marketing tools mean you can simply and effectively plan, budget, execute, analyse and optimise all aspects of marketing, ensuring you spend your marketing budget wisely and directing resources to initiatives that generate proven returns.