Companies wanting to increase their profit margins turn to cloud adoption as a strategic move by to reduce company costs, alleviating risk and to gain the ability of a computing process to be used or produced in a range of capabilities. While extremely valuable, cloud computing also represents one of the most misunderstood innovations in current IT and business strategies. People’s views on cloud infrastructure and services show myths about cloud safety, implementation and costs, despite sustained efforts to combat them. With so much concern about the risks in the cloud, here are the top cloud CRM myths uncovered:
- Your vendor gets ownership of your customer information
If your vendor is in charge of your data backups and security – your ownership and privacy should be guaranteed. It’s common knowledge that the cloud is not secure. Security is the biggest concern relating to cloud myths, with reason. However, cloud services from reputable vendors will afford greater protection than most SMB’s can provide in-house.
- Cloud is more expensive
There is a lot of truth to cloud costing more up front by paying a monthly subscription. What companies overlook are the total costs of ownership of their software over the long-haul. The costs of buying and maintaining servers and the time involved in taking care of security and updates are unexpected and less visible costs add up. You will save more with a solution like CRM Live, as this offers a complete package where maintenance and security are included.
- You don’t need a cloud strategy when moving to the cloud
Having to think about a cloud strategy sounds intimidating but it does not have to be. An experienced vendor should walk you through everything and ensure you make informed choices. Even when companies own a number of servers, moving to the cloud could very well lighten your IT workload. A great CRM’s processes should consume very little bandwidth and integrate well with your company’s other applications.
Upgrading to the cloud can be unsettling and the main objective for every customer is to get positive results. One of the great things about the cloud is that you are free to pick up your data and leave. It’s up to your vendor to convince you to stay with them for their outstanding service, advice and support.