The no-no’s of sales follow-ups By Nicole Whitehorn As sales people, we all do it. We send follow up emails with phrases like “touching base” and “just checking in”. The

Respect leads to good CRM! By Mark Annett. In my youth, which wasn’t too long ago, as a sales intern in a financial services company I vividly remember a training

Employee Training and Development: Reasons and Benefits. By Shabana Reddy. Training and development brings benefits to both the company and its employees. We live in an information age today, and

What is a lead? By Matt Ranger, Head of Sales EMEA. In one of my first incarnations as a sales person – indeed, probably the first incarnation – I was

The impact of training on business. By Shabana Reddy. Many studies have shown the positive effects of training on any business. One in particular is the The impact of vocational

Lead Scoring. By Grant Chapman. Having the right leads going to the right people in your business is critically important. Giving leads from potentially big customers, or customers with complex

How to use segmentation to bring your existing leads back to life By Kélyn Donough Generating good leads is what controls marketing and sales efforts in most businesses and without